Since 2012, Relias and ANCOR have proudly partnered together,
culminating with Relias becoming ANCOR’s first-ever Diamond Partner.
Relias and ANCOR bring together a mutual dedication to improving hiring,
training, and staff retention for organizations that serve people with
intellectual and developmental disabilities.

Any effective effort to retain direct support professionals must include training for front-line supervisors, managers and qualified intellectual disability professionals. Surveys show that ineffective supervision—including failure to hold employees accountable, poor communication of rules and responsibilities, and lack of appreciation—drives DSP turnover.

The Missouri Division of Developmental Disabilities has more than 36,000 staff members providing support to people throughout the state with intellectual and developmental disabilities. Keeping training up to date and managing the learning had pro ven to be a daunting task while using a different education vendor prior to 2019.

Your employees are busier than ever before. With ever-changing priorities and a drive to provide the best possible services, it’s easy for staff to quickly burnout.

Relias provides online training to more than 10,000 companies and agencies across the continuum of care, including human services. We partner with industry leaders and subject matter experts to create courses that incorporate best practices and meet agencies’ compliance, continuing education and
workforce development needs.

Alternatives, Inc. is a service provider for individuals with intellectual and developmental disabilities and with mental health issues based in Raritan, New Jersey. They have group homes and supervised apartments as well as a day program. The agency serves about 350 people and has about 425 employees.

Relias Course Creator is a rapid authoring tool that allows you to quickly build your own content and easily collaborate with subject matter experts and stakeholders.

Trauma-informed care (TIC) has become a widely recognized paradigm for
creating safe spaces for individuals who have experienced trauma and reducing the likelihood that accessing services would cause re-traumatization.

For IDD organizations looking to develop programs and initiatives aimed at improving employee satisfaction, engagement, and ultimately retention, look no further than ANCOR and Relias’ Certificates of Achievement.

Being a Direct Support Professional (DSP) can be hard work.  They provide quality, direct care to those that need it most.  However, with a high turnover rate (national average is at 45%), retaining DSPs is often a challenge for IDD organizations. By supporting and recognizing your sta’s hard work and ideas, you can improve the retention and engagement rates of your DSPs.

The experience of traumatic stress is incredibly prevalent, having a widespread impact on persons served and leading to or exacerbating mental illnesses, physical health conditions, and substance use. It is also very common among individuals with intellectual and developmental disabilities (IDD). In order to provide well-rounded and person-centered care, effectively addressing the impact of trauma is crucial.